Shipping Policy
Effective Date: May 7, 2026
Website: screambeauty.com
Contact: info@screambeauty.com
Thank you for shopping with Scream Beauty. This Shipping Policy explains how orders placed through screambeauty.com are processed, shipped, and delivered.
1. Order Processing Time
Orders are typically processed within 1–3 business days after payment is successfully received.
- Business days are Monday through Friday, excluding weekends and public holidays. During sales, holidays, product launches, or high-volume periods, processing may take longer.
- Once your order has been processed and shipped, you will receive a shipping confirmation email with tracking information, where available.
2. Shipping Rates
- Shipping rates are calculated and displayed at checkout before payment is completed.
- Shipping costs may vary depending on the customer’s location, order value, shipping method, item weight, and delivery carrier.
3. Estimated Delivery Times
- Estimated delivery times begin once the order has shipped, not from the date the order was placed.
- Typical delivery estimates within the United States are 3–7 business days after dispatch.
- Delivery times are estimates only and are not guaranteed. Delays may occur due to carrier delays, weather, holidays, incorrect shipping information, or other circumstances outside our control.
4. Order Tracking
- Where tracking is available, a tracking number will be sent to the email address provided at checkout.
- Customers are responsible for monitoring tracking updates and contacting the shipping carrier directly for delivery updates once the package has been handed over to the carrier.
5. Incorrect Shipping Information
- Customers are responsible for providing accurate and complete shipping information at checkout.
- Scream Beauty is not responsible for orders shipped to an incorrect, incomplete, or outdated address provided by the customer.
- If you notice an error in your shipping address, please contact us immediately at info@screambeauty.com. We will do our best to update the address before shipment, but we cannot guarantee changes once an order has been processed or shipped.
6. Lost, Stolen, or Delayed Packages
- Scream Beauty is not responsible for packages that are lost, stolen, delayed, or marked as delivered by the shipping carrier.
- If your tracking information shows that your package was delivered but you have not received it, please check with neighbors, household members, your building management, or your local carrier office.
We will assist where possible, but claims for lost or stolen packages must generally be filed directly with the shipping carrier.
7. Shipping Restrictions
- Some products may not be eligible for shipment to certain locations due to carrier limitations, product classification, or local laws.
- If we are unable to ship an item to your location, we may cancel the order and issue a refund to the original payment method.
8. Contact Us
For shipping questions, please contact:
Scream Beauty
Website: screambeauty.com
Email: info@screambeauty.com